Privacy Policy
At Mariettaa, your privacy is our top priority. We are committed to protecting your privacy and personal information when you visit and use our services. This privacy policy explains how we collect, use, and protect your personal data.
We understand that sharing your personal information is an important decision, and we respect your trust. This policy provides detailed information about the types of information we collect, why we collect it, and how we use and protect it.
We encourage you to read this privacy policy carefully to better understand the rights and protections you have when using our services.
1. Personal Information We Collect
Contact identification information, such as your first and last name, email address, postal address, and telephone number.
Characteristics or demographic information, such as your age, date of birth, gender, and country.
Commercial or transaction data, such as records of products or services you have purchased, received, or considered, including your order history and details of your orders.
Profile data, such as your preferences and needs.
Account login information, such as your password, password hint, and other information for authentication or account access.
Payment information, such as your payment instrument number (such as a credit or debit card number), expiration date, and security code if required to process your payment. This information is processed by our payment processor.
Contact information, such as any content you provide when you contact us to ask a question, provide feedback, respond to a survey, or otherwise communicate with us.
User-generated content, such as any content you provide when you post publicly (including product reviews).
Contact information of other individuals, such as the first name, last name, email address, and postal address of people for whom you purchase products or gifts.
2. Cookies
Cookies are small text files that are stored on your computer, mobile device or other web-enabled device when you visit one of our websites or applications. Cookies allow us to “remember” your actions or preferences over a period of time, or they may contain data related to the functionality or provision of our websites. We also use the term “cookies” to describe similar technologies such as pixels or tags.
Some cookies are required by our websites to enable you to make transactions, while others allow us to provide you with a personalized and enhanced web experience. We use cookies for the following purposes:
To allow you to log in securely to your account, so you can use “My Account” features such as order information, make payments and view statements.
To store the contents of your online shopping cart while you browse the website and complete an order.
To record the areas of the website you have visited, the products you have viewed and the time spent browsing, as well as the products you have purchased. We use this data to help make our websites more user-friendly, develop our website design and continually improve the quality of the service we provide.
Distribute traffic to our website evenly across platforms to ensure content is served as quickly as possible.
Provide you with relevant products and services when you visit the website and ensure you receive relevant marketing material.
Detect and prevent fraud and other crimes.
3. Use of your information
To provide our Services. We use your information to provide, maintain and improve our Services and to develop new ones (for example, to process your orders and to administer or troubleshoot our Services).
To sell and deliver our products. You provide us with your name, mailing address, credit card information and email address so that we can send you the products you purchase from us.
To let you know about in-store events. You can register for in-store events by providing your name, email address, credit card information and mobile phone number (for example, to authenticate your identity and send you a message to let you know if you have a place at the event).
To send you product or promotional information. We use your email address to send you messages about releases, products, and other information that we think may be of interest to you.
To authenticate your identity. We will use your information to authenticate your identity or residence (for example, if you contact us for information about your order).
For research and analytics. We will use your information to analyze how you view our products and to evaluate the use of our Services and individual and collective preferences for our products.
For other lawful purposes. We may use information about you for legal, administrative, and other lawful purposes. For example, we may use your information to protect people from physical harm, protect our rights and property, protect our brands, and for anti-fraud and anti-money laundering purposes.
With your consent. We will use your information for any other purpose disclosed or with your consent.
4. Children
Our Services are intended for a general audience and are not directed to children under the age of 13. If we learn that we have collected personal information from a child under the age of 13, we will take reasonable steps to delete that information as soon as possible.
5. Retention
We will retain data about you for as long as necessary to provide our products and services, comply with our legal obligations, resolve disputes, or enforce our agreements. Your information may remain in copies made for backup and business continuity purposes for an additional period. If you choose to provide us with personal data, we encourage you to update it regularly to ensure that we have accurate and up-to-date information about you.
6. Security
We take steps to protect information that identifies you using physical, technical, and administrative security measures to reduce the risk of loss, misuse, unauthorized access, disclosure, and alteration. While we strive to keep information secure, we cannot guarantee or warrant its security. You remain responsible for the security of information you transmit to us over the Internet.
7. Sharing your personal data
We share personal data on a limited basis with trusted vendors that we use to perform activities on our behalf. These vendors may assist us by providing operational support, marketing support, or providing our products to you. We only provide them with the personal data they need to perform their services, and we require them to commit to using your data only for the specific purposes listed. We will always do our best to ensure that these third parties keep your personal data safe and secure.
8. Links
When you click on links on our store, they may take you away from our website. We are not responsible for the privacy practices of other websites and encourage you to read their privacy statements.
9. Changes to this Privacy Policy
We reserve the right to update the practices described in this Privacy Policy at any time. Please check here periodically. If we make any material changes, we will notify you as required by law.
10. Contact us
E-mail: [email protected]
Phone number: +1 897 257 8972
Working hours: 8AM – 5PM (from Monday to Saturday, closed on Sunday).